Privacy Policy

Scale Foundry

1. Overview

Scale Foundry (“Scale Foundry”, “we”, “us”) is committed to handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).This policy explains how we collect, use, disclose and store personal information provided by prospective customers through our website and related channels.

By using our website, you consent to the collection and handling of your information as described in this policy.

2. What We Collect

We may collect personal information that is reasonably necessary to engage with you, including:

  • Name

  • Email address

  • Phone number

  • Company name and role

  • Any information you submit through contact forms, enquiries or downloads

We do not actively collect sensitive information.

3. How We Collect Information

We collect information:

  • Directly from you when you submit forms, enquiries or sign up for insights

  • Through standard website technologies (e.g. cookies, analytics tools)

  • During business interactions such as calls or meetings

  • Where practical, we collect information directly from you rather than third parties.

4. Why We Collect It

We collect and use personal information to:

  • Respond to enquiries and arrange follow-ups

  • Understand your business needs

  • Provide information about our services

  • Improve our website and offerings

We only use personal information for purposes that are reasonably expected in a business-to-business context.

5. Disclosure of Information

We do not sell personal information.

We may disclose information to:

  • Service providers supporting our operations (e.g. CRM, email, hosting)

  • Professional advisers where required

  • Authorities if required by law

Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate handling of information.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

This includes:

  • Use of reputable platforms and systems

  • Access controls

  • Standard security practices

However, no system is completely secure. We cannot guarantee absolute security of information transmitted to or from our systems.

7. Data Retention

We retain personal information only for as long as it is reasonably required for business or legal purposes.

When no longer needed, we take reasonable steps to delete or de-identify it.

8. Access and Correction

You may request access to, or correction of, your personal information by contacting us.

We will respond within a reasonable timeframe, subject to any legal limitations.

9. Marketing Communications

We may send relevant business communications where there is a reasonable expectation or consent.

You can opt out at any time using unsubscribe links or by contacting us.

10. Cookies and Analytics

Our website may use cookies and analytics tools to understand usage and improve performance.

You can adjust your browser settings to manage cookies.

11. Changes to This Policy

We may update this policy from time to time.

The latest version will always be available on our website.

12. Contact

For privacy-related enquiries, please email: marty@scalefoundry.com.au